Nelson O. Walker

Background

About Nelson O. Walker

With years of experience in Customer Support, Nelson is a strong community and social services professional with a MSM focused on Information Technology Project Management from Colorado Technical University. As a Support Readiness -Program Manager, he understands the value of excellent service. His personal mission is to discover the best methods to deliver support and implement all the pieces to achieve support readiness, having the right people, with the best skills, for the right moment. Nelson's professional experiences allow him to effortlessly build rapport and collaborate with cross-functional teams to drive successful program and project management implementations. Being resourceful, professional, and having the ability to work either independently or in a team environment are key to his personal success. Leveraging skills as a Sr. Business Analyst and the AGILE Methodology framework Nelson has the right stuff to deliver value continuously and iteratively design a support organization for scalability and success. Adept at managing all phases of the development life cycle, from requirements gathering, backlog management and implementation. In his spare time Nelson is an experienced group fitness Cycling Instructor with a demonstrated history of working in the fitness, health, and wellness industry.