Neng Rita
Customer Experience at Grab
Based in Bogor, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Bogor
Industry
Software Development
Company size
54K
Contact information
Reveal Neng's email and phone
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n•••••••@grab.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Neng Rita
Saya Memiliki pengalaman sebagai agent di PT Transportasi Indonesia (Grab) sebagai agent financial. Tugas pokok agent financial yaitu menganalisa pekerjaan driver,kontribusi selama di grab, saya pernah menghandle beberapa divisi. Diantaranya menghandle tiket baclog, eskalasi T3, New Tab, Mobile dan yang terakhir sebagai approval/checker. Pengalaman Kerja selanjutnya di Call center DANA. kontribusi selama menjadi call center DANA menerima keluhan terkait tindak penipuan atau penyalahgunaan akun, eskalasi transaksi yang tertunda dari dana ke bank atau dari bank ke bank, dan keluhan lainnya terkait dengan DANA.
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