Nesakumar Ganasekaran
Computer Hardware Engineer at Sirius Global Ltd
Based in Chennai, India
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Seniority
Staff
Department
Engineering
Location
Chennai
Industry
IT Services and IT Consulting
Company size
220
Contact information
Reveal Nesakumar's email and phone
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n•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Nesakumar Ganasekaran
Diagnosing and resolving technical issues with hardware or software systems Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues Determining the need for and subsequently providing system reconfiguration Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements Documenting technical support procedures and maintaining customer records Responding promptly to queries and providing information on the proper installation, maintenance and use of technical systems Completing thorough installations on the client environment by taking backups of data, upgrading systems as needed and installing new software or hardware solutions
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