Nestor Dias

Background

About Nestor Dias

Energetic Customer Service Representative with 5+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement- 4+ years of Headend Technician experience in Telecommunication Industry with 98% Success rate in node activation activities while continuously increasing the quality of service while following the company procedures and policies- Experienced as a Quality Inspector professional with strong team leadership and relationship building skills who is expertise in conflict resolution and tries to be detail-oriented with finding and reporting appropriately in a timely manner- Able to communicate verbally and written such as answering the phone calls, writing the emails and getting in touch with the clients via follow up, periodically- Able to work under pressure with a fast-paced environment, quick learner, self- motivated and hardworking personality, always oriented about a given job task, dedicated and always looking forward to helping others- Fluent in English, Hindi, Gujarati, Konkani, with strong verbal and written communication skills.