Net Watchman
Network Uptime Guarantor at Network Access Corporation
Based in Pittsburgh, United States
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Seniority
Staff
Department
Information Technology
Location
Pittsburgh
Industry
IT Services and IT Consulting
Company size
12
Contact information
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n•••••••@networkaccess.com
Phone
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Background
About Net Watchman
Responsible for delivering a wide array of technology infrastructure solutions and services to corporate and institutional organizations across the Pennsylvania and Ohio region with a core focus on results. • Collaborate with client IT teams to synergistically deliver the most viable solutions to address challenges and meet project objectives. • Provide proactive NOC support services to hundreds of mission critical locations involving many different technology unique configurations and various levels of sophistication including Help Desk Functions, BC/DR, 24x7 Monitoring, A/V, Patch Management, Server and Network Maintenance, Project Management, Architecture Planning, Training, Desktop Management. • Manage conflicts between technology vendors for clients and escalating when necessary, allowing the client to focus on more important business issues for their organization. • Manage MXlogic spam protected email services. • Day to day responsibility of multiple client facing management portals to provide remote client visibility and health status on their respective infrastructure.
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