Nicholas Constable

Background

About Nicholas Constable

Mr. Nicholas Constable is a Delivery Director with extensive experience in IT leadership and delivery management, ensuring that the right solutions are formulated and delivered to the highest standards and customer expectations. With over 30 years of experience, Nicholas has a focus in Professional Services Practice Management, Customer Success Management, Strategic Consulting, Program Management, and Delivery Management. Nicholas has held various leadership positions at large global consulting firms where he managed several strategic consulting and systems delivery projects for major Electric and Gas utilities in the United States and Europe. • Accomplished IT leader with a solid track record of managing global professional services practices, program management, building and directing technical teams, and managing client engagements. • Over 30+ years of professional IT experience, of which 20 years has been in management and leadership roles focused on customer success. • Proven record in managing large teams of 100+ employees over multiple technical disciplines and client engagements. Responsible for hiring, career development and performance monitoring ensuring availability of motivated and qualified resources to provide quality services to clients. • Instrumental in driving new business by developing and implementing targeted IT service offering strategies based on market demands, resulting in increased business of 35-40% per year over a 5- year period. • Extensive experience in P&L management and managing project portfolios of up to $42 million. Specialties: Customer Success Management, Professional Services Practice Management, Engagement Management, Delivery Management, Personnel Management, Program Management, Business Development, P&L Management Industries: Telecommunications, Electric Utilities, Hospitality and Travel, Healthcare