Nicholas Gundrum
Desktop Support Technician Iii at National General
Based in Milwaukee, United States
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Seniority
Staff
Department
Information Technology
Location
Milwaukee
Industry
Insurance
Company size
6.3K
Contact information
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n•••••••@••••••.com
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Background
About Nicholas Gundrum
Information Technology professional with 15+ years of experience in user, desktop, and application administration and support. Dependable, quick learning and determined team player with an established history of improving processes, customer experience, and cutting costs. • Collaborated with company and vendor leadership to improve products and user experience. • Held multiple roles for over 5 years. • Reduced software maintenance costs by annually. • Saved 10 work hours per month with redesigned backup tape storage procedure. • CompTIA A+, Apple Support Professional and Microsoft Office Specialist Master certified.
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