Nicholas Kumar
Manager Operational Support at Pacific Blue Cross
Based in Vancouver, Canada
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Seniority
Manager
Department
Operations
Location
Vancouver
Industry
Insurance
Company size
557
Contact information
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n•••••••@pac.bluecross.ca
Phone
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Background
About Nicholas Kumar
With over 15 years of experience in customer service and management roles, I am a passionate and results-oriented professional who strives to deliver exceptional service quality and experience to clients and employees. I have extensive knowledge and skills in process improvement, customer relationship management, customer service management, and dispute resolution, which I apply to identify and implement solutions that enhance customer and employee satisfaction, reduce operating costs, and increase client loyalty.
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