Nicholas Miller
Sr Director Customer Engagement & Escalation at Top Secret
Based in Coral Springs, United States
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Seniority
Other
Department
Other
Location
Coral Springs
Industry
Government Administration
Company size
930
Contact information
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n•••••••@••••••.com
Phone
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Background
About Nicholas Miller
Hands-on Operations Manager professional with extensive years of supervisory, management and, decision-making acumen/experience within the call-center & operations management space. Performed effectively and successfully in highly visible positions (contract and staff) with proficiency at organizing and prioritizing tasks. I bring a keen analytical sense, an attention to detail and a confidence in making sound ‘on-the-spot' decisions. Poised and self-confident in dealing with a variety of personnel and situational issues. Specialties: Data center/call center management, analysis and problem solving with substantial experiences in the realm of data processing, management, leadership and back-office operations & entrepreneurship.
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