Nick Dop
Co-founder at Chainalytics Labs
Based in South Jakarta, Indonesia
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Seniority
C-Team
Department
General Business & Management
Location
South Jakarta
Industry
Financial Services
Company size
6
Contact information
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n•••••••@docs.chainalyticslabs.com
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Background
About Nick Dop
TL;DR - I create experiences that feel smooth, simple and satisfying. A seasoned e-commerce expert with 15+ years experience, specialized in customer experience (CX + UX). I have been fortunate to implement and lead business strategies across a wide variety of products and processes required to operate best-in-class technology companies. From developing cross sell strategies and leading the returns & repairs department at the second largest online retail player in The Netherlands (Coolblue), to driving customer experience initiatives at one of the top technology unicorns in Indonesia (Bukalapak). I have discovered my niche is in user-centric product development, maximizing the value for the user through seamless end-to-end experiences, as well as growing business revenue and profitability. Specialties: User-centric Product Development, Customer Experience (CX), User Experience (UX), Business Strategy, Product Management, Customer Service, E-commerce.
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