Nick Mann

IT Support Specialist at Ibm

Based in Milton Keynes, United Kingdom

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Seniority

Staff

Department

Information Technology

Location

Milton Keynes

Industry

IT Services and IT Consulting

Company size

345K

Contact information

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Email

1 credit

n•••••••@ibm.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Nick Mann

Personal Profile I am an enthusiastic and hands-on IT professional with more than 20 years of experience in operations and support roles. My extensive experience of managing both virtualised and physical infrastructure is complemented by a meticulous approach to keeping the business running smoothly. I proactively solve problems by identifying the root cause and proposing solutions. I continue to complete industry recognised training courses and maintain a keen interest in the latest technologies and applying them to my duties wherever possible. Key Skills • Managing all site infrastructure relating to security and the network. • Troubleshooting issues relating to the hardware down to component level. • Shell scripting for builds, security remediation and backups. • Documenting key processes on internal wikis. • Installing and configuring Windows, macOS, SuSE, RHEL, Centos, AIX, HP-UX, Solaris platforms. • Installing and managing various hypervisors including AIX HMC, VMWare vSphere 5.5, RHEV 3.4 administrator. • Windows management tools including MMC snap-in’s, RSAT, PowerShell, sysprep, WSUS • Backing up, restoring, cloning to bare metal (Code42, Backup Exec, TSM, nim). • Setting up DNS/DHCP/SMTP/SSH servers and windows DC/IIS servers. • Familiar with OpenSSH, sudo, WinSCP, X-win32 (X-win server), cURL, PuTTY, RDP, NFS, Samba, Nmap. • Familiar with many collaboration tools including Slack, iNotes, Webex/Jabber, Office 365, OpenOffice. • Managing security with Symantec SEP, patch scanning tools including WSUS, Nessus Scans (tcp/ip). • Maintaining network related data including ip/dhcp lists (Infoblox) and the firewall rules. • Maintaining source control using GitHub, ZenHub and ClearCase. • Installing and configuring Oracle 10g/11c, DB2 9.1, MS SQL 2012, Sybase. • Configuring WAS which forms part of Information Server. • Familiar with various Tivoli tools for backup, monitoring and provisioning including TSM and TEM.

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