Nick Myrick

Background

About Nick Myrick

Multi-certified IT professional with 20+ years of experience in technical support, enterprise monitoring, and IT operations. Currently driving observability initiatives at Labcorp, I specialize in building proactive monitoring and support strategies across thousands of global systems in both cloud and on-prem environments. With expertise in Linux environments, cloud platforms, GPU/AI infrastructure, and monitoring tools like Datadog, Splunk, and BigPanda, I excel at leading 24/7 technical support models, streamlining incident response, and improving SLA performance. My approach blends servant leadership with Lean principles, focusing on eliminating waste, optimizing workflows, and continuously improving support operations to enhance customer outcomes. As an MBA candidate at LSU Shreveport (expected 2025), I combine technical expertise with business and leadership training to bridge the gap between operations and strategy. Passionate about empowering teams, resolving complex issues, and delivering AI-ready infrastructure that scales with organizational growth.