Nick Nelson
Customer Success Manager at Phlexglobal - A Pharmalex Company Now Part Of Cencora
Based in Modesto, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Modesto
Industry
Pharmaceutical Manufacturing
Company size
371
Contact information
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n•••••••@phlexglobal.com
Phone
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Background
About Nick Nelson
With a proven track record of coaching and developing over 30 employees and serving over customers, I am a seasoned professional in team building and employee empowerment. My leadership style instills confidence, enabling teams to excel in their roles. I am recognized for my analytical decision-making and solution-driven approach, always respecting authority and seamlessly integrating into organizational structures. I excel in cultivating key internal and external relationships across diverse industries, emphasizing teamwork and collaboration. My strength lies in understanding and championing the unique concepts and brands that define companies. I am organizationally attuned, ensuring alignment with the vision of the organization. As an individual who consistently analyzes the workplace, I strive to promote products and services that have a positive impact on the bottom line. My goal is to contribute to the growth and success of organizations by leveraging my skills in leadership, relationship management, and analytical acumen. Let's connect and explore opportunities for collaboration and growth. nicknelson209@gmail.com Core Competencies- Customer Experience Expert - Banking / Financial Solutions and Products - Treasury Management - Business Development - Systems Evaluator - CRM Development - Intermediate EXCEL - Relationship Management - Team Building - Operations Analyst - Complex Problem-Solver - Communicator - People-Driven - Socially Perceptive - Global Team Cross-Functionality Big Picture Work Experience- Communicating with internal and external stakeholders (including CXO's)- Extracting and identifying information through a consultative approach - Organizing, planning, and prioritizing work - Thinking creatively - Establishing and maintaining interpersonal relationships (a core strength)- Developing objectives and strategies - Leading, coaching, motivating, and hiring - Interpreting the meaning of information for others Areas of Work Expertise- Sales and marketing - Customer experience enhancement and engagement (I have worked with over customers in my career)- Administration and Management (10 years of bank management)- Computer proficiency - Mathematics, economics, and accounting - Microsoft Office, Google Suite, Salesforce, FIS, Jira, Confluence Additional Key Skills- Business Process Management - Data Analytics - Financial Data - Business and Defining Requirements - Presentations - Skill Development
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