Nick Nikitaras
Director, Customer Experience at Crunchyroll
Based in San Francisco, United States
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Seniority
Director
Department
Customer/Client Service
Location
San Francisco
Industry
Entertainment Providers
Company size
1.9K
Contact information
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n•••••••@crunchyroll.com
Phone
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Background
About Nick Nikitaras
Director with 20+ Years of Experience in Customer Service & Customer Experience. Effective and motivated leader with a background in building and developing high performing customer experience teams. Skilled in managing projects for company-wide initiatives around existing and new technology platforms. Expertise in people management and seeking ways to improve Key Performance Indicators. Currently, as a Director of Customer Experience, I manage award winning international customer service teams consisting of over 200 internal and external vendor team members. Known for my drive and dedication, I am a collaborative and constructive leader with an excellent work ethic who is passionate about super serving our members and providing the highest level of customer service worldwide.
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