Nick Pappas

Background

About Nick Pappas

Motivated and detail-oriented problem solver seeking to utilize and expand skill set in health care. Career has included over fifteen years of creating exceptional experiences for customers and co-workers alike. Sets high standards of performance and self-imposed standards of excellence. Quickly assimilates and applies new information to impact experiences. Recognized for contributing to cultures of service through communication, compassion, positive attitude, and teamwork. Critical thinking and problem solving Asks impactful questions to best understand situations or problems Prioritizes needs and offers multiple solutions Gains buy in to solutions offered through open communication Takes partnerships as needed Creating a culture of service Facilitates exceptional customer experiences by proactively identifying customer needs Builds productive customer relationships by developing trust through open engagement Diffuses upset customers by utilizing active listening skills and demonstrating empathy Communicating Communicates clearly with customers, team, and leadership in a timely manner Displays diplomacy and tact in interactions with customers, team, and leadership