Nicolas Benvenuto

Background

About Nicolas Benvenuto

As a Digital Marketing Specialist at BWH Hotels, I specialize in hotel content management, supporting more than 230 properties across North America in elevating their digital presence. My work centers on optimizing content for accuracy, SEO performance, and brand consistency across platforms like Google, TripAdvisor, Expedia, Booking.com, and Priceline/Agoda. I've helped lead initiatives in social listening, using tools like Hootsuite and Verint to safeguard hotel and brand reputations during crises. I also manage internal systems and processes to help hotel teams improve their digital scorecards, enhance guest engagement, and maintain strong brand standards. With a foundation in media and marketing, I deliver consultative support to hoteliers, internal staff, and cross-functional teams. From conducting content audits to developing onboarding materials and team training resources, I bring a strategic and detail-oriented approach to every project. Certified in Hospitality Digital Marketing (CHDM) and Business Acumen (CHBA), I am passionate about empowering hotel partners to tell their story effectively and drive business through better digital content.