Nicolas Duran
Customer Success Manager at Appcard, Inc
Based in New York, United States
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Seniority
Staff
Department
Customer/Client Service
Location
New York
Industry
Technology; Information and Internet
Company size
124
Contact information
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n•••••••@appcard.com
Phone
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Background
About Nicolas Duran
As a global Customer Success leader, I build strategies, processes, and teams that enable SaaS companies to foster high-value partnerships with their clients. My career has taken me from São Paulo to London and now New York City, giving me a unique perspective on scaling customer centric operations across diverse international markets. I believe in leveraging Data and AI to unlock insights into customer behavior and build stronger relationships. That’s why I connect these analytical insights with empathetic leadership and strategic vision, whether I'm implementing a new CRM, applying Six Sigma to refine operations, or mentoring a team to achieve good results.
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