Nicolas Ehrlacher
AVP, Professional Services and Sales International at Ringcentral
Based in Guildford, United Kingdom
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Seniority
Vp
Department
Other
Location
Guildford
Industry
Software Development
Company size
6.7K
Contact information
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n•••••••@ringcentral.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Nicolas Ehrlacher
I am a bi-lingual (French & English) Leader with 20+ years’ international experience in business development, consultancy and technical delivery roles for Professional Services, Presales and Support Services. Much of the experience has been within the Customer Engagement Solutions and Contact Centre software industries in both SaaS and on-premises environments. I am open to UK-based Professional Services Leadership opportunities on behalf of start-up, scale-up, mid-sized and corporate Enterprise Software / SaaS firms.I have lived in the USA (10 years) and UK (15 years) whilst being responsible for Global Services teams. KEY ATTRIBUTES20+ years of Professional Services Leadership ExperienceHas led teams of up to 65 reports in EMEA, USA and APACExperienced in working for vendors who sell Complex, Enterprise SolutionsStrong vertical experience in Telco, Financial Services, Utilities, and InsuranceTECHNOLOGY AREASCustomer Communications/Experience Management Solutions (CCM/CXM), Omni-Channel Customer Engagement Platforms (SaaS and On-premise), Cloud Contact Center Solutions (CCaaS), ChatBots, Customer Self-Service, Data Integration, Cloud Transformation
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