Nicolas Pavez

Background

About Nicolas Pavez

Computer Science & Engineer (UTFSM), MBA, and Master’s in Technology Management and Entrepreneurship (Universidad Adolfo Ibáñez), with over 15 years of experience in strategic leadership, business intelligence, and digital transformation across industries such as banking and insurance. Currently, I serve as the Head of Commercial Intelligence at Banco Santander, where I lead data-driven initiatives to enhance commercial performance, identify prospects, and optimize interactions within the retail banking segment. I oversee the development of data models and AI-powered virtual assistants, while driving the digital transformation of channels with a customer-centric approach. Career Highlights: As General Manager at Klare Corredora de Seguros S.A, I spearheaded the transformation of the business model, evolving it from B2C to B2B2C, embedded, and B2B. This strategic shift unlocked new growth opportunities and innovation within the insurtech sector. Extensive experience in designing and implementing technology-driven projects, transforming processes, and improving customer experiences. Expertise in aligning commercial strategies with technology to generate tangible and sustainable impact. I am a professional committed to connecting data, technology, and business strategies to create sustainable value and transform organizations.