Nicole B.

Background

About Nicole B.

With over 20 years of experience in insurance claims processing and procedures, I bring deep expertise in federal and state guidelines, including all coding systems and sponsored programs such as Medicare, Medicaid, commercial insurance, and Labor & Industries. I have 7+ years of specialized experience in professional Behavioral Health and Substance Use Disorder (SUD) claims processing, navigating the unique challenges and regulations within this critical area of healthcare. As a Certified Professional Coder, I have hands-on experience in multi-specialty coding and auditing medical records, with a strong command of current CPT, ICD-10-CM, and HCPCS coding systems. I'm fluent in documentation and coding guidelines and skilled at ensuring accuracy and compliance across all aspects of the revenue cycle. Key strengths include: • Technically savvy, with proficiency in Epic and other EHR systems • Strong analytical thinking and problem-solving skills • Proven ability to collaborate effectively with physicians, clinic managers, and support staff • Experienced leader with a history of mentoring staff, fostering professional growth, and building high-performing teams I am passionate about continuous improvement and committed to delivering high-quality results that support organizational success and patient care.