Seniority
Director
Department
General Business & Management
Location
Canada
Industry
Banking
Company size
96K
Contact information
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n•••••••@rbc.com
Phone
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Background
About Nicole D.
Digital product designer, content curator and people leader with 17 years of experience in financial services. While in Personal and Commercial Banking, I managed corporate communications for various business lines, including Canadian Banking and Regional Banking. In 2019, I joined RBC Royal Trust in Wealth Management Canada where I delivered digital solutions to Canadians in the trust and estate services market. In 2021, I was recognized as an RBC inventor for a patent solution called Artie, the executor helper™, a digital tool for Canadian executors and liquidators who need help in their estate settlement journey. I moved into Technology and Operations in 2022, to lead the Digital Adoption Platform (DAP) centre of excellence, a team that designs and builds solutions to help RBC businesses achieve their tech dependent goals. Today, I lead the resource management stratgey for various business products and services in Commercial Banking, including the recent acquisition of HSBC Canada.
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