Nicole Doss

Background

About Nicole Doss

As an Assistant Team Lead, I act as a Subrogation Recovery Analyst while also managing a team of analysts. I assist in operations management, and act as a resource and quality coach for my team. I ensure that my team maintains excellent quality and customer service. I work to foster collaboration and good morale. As a Subrogation Recovery Analyst at The Rawlings Group, I investigate health insurance data to identify recovery sources and lower healthcare costs. I act as a liaison between patients, lawyers, providers, and insurers, helping them navigate complex coordination of benefit scenarios. I analyze health insurance contracts and regulations for various payers, applying my in-depth knowledge of healthcare systems.I graduated from the University of Louisville with a Bachelor of Science in Public Health and Information Sciences, where I developed a passion for disease prevention, problem-solving, and community outreach. I have a robust background in healthcare and pharmaceutical services, having worked as a Senior Case Manager at PharmaCord, a Lab Director at Wild Health, and a Vaccine Inventory Specialist with the Louisville Metro COVID-19 response team. I have demonstrated skills in patient-centered care program development, strategic data analysis, and relationship management. I excel in handling unprecedented challenges, and I am eager to leverage my skills and experiences to contribute to meaningful projects with like-minded professionals.