Nicole Pulliam
Customer Success Manager at Mediafly
Based in Independence, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Independence
Industry
Software Development
Company size
143
Contact information
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n•••••••@mediafly.com
Phone
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Background
About Nicole Pulliam
I am a Customer Success Manager professional with 6 years of B2B SaaS experience. I am motivated by providing high-quality solutions for my clients. I am also passionate about building long-term, strategic, and value added partnerships. SaaS Customer Success Manager. High-touch, Enterprise and Strategic accounts Account Planning Change Management Client Retention Client Stakeholder Relationship Management Client Training and Presentations Customer Satisfaction, NPS and Health Scores Executive Business Reviews Identify Upsell & Cross-Sell Opportunities for Revenue Growth Implementation/Onboarding Internal Team Cross Collaboration Quarterly Business Reviews Renewal Ownership Revenue Forecasting + Revenue Growth ROI Reporting & Data Analytics Strategic Account Planning
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