Nicole Rodgers
Principal Customer Success Manager - Client Services at Pindrop
Based in Frisco, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Frisco
Industry
Computer and Network Security
Company size
332
Contact information
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n•••••••@pindrop.com
Phone
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Background
About Nicole Rodgers
Specialties: Customer Success, Relationship Building and Retention, Escalation Management, Strategic Account Management Extensive experience in all aspects of account management strategies including relationship building at the technical, professional and executive levels of an organization. Unique ability working with clients analyzing business processes and challenges, and identifying improvements for growth and retention. Broad experience in issue analysis and resolution, project management competencies, and advocating solutions. Proven ability to work cross-functionally to maximize customer satisfaction and loyalty. Offering 25+ years of experience and dedication to relationship management for positive impact to client retention and growth.
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