Nicolene Richards

Billing Specialist at Cm.Com

Based in Netherlands

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Seniority

Staff

Department

Finance & Accounting

Location

Netherlands

Industry

IT Services and IT Consulting

Company size

776

Contact information

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Email

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n•••••••@cm.com

Phone

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+31 ••• •••• ••••

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Background

About Nicolene Richards

I’m a strategic operations professional currently in the role of Billing Specialist and with a background in foreign exchange, systems implementation, and strategic process improvement. With 15 years of experience in the financial sector, 10 years of which was in FX trading, spot markets, implementing and optimising CDD, KYC and AML processes, as well as a large focus on Operations, CRM systems improvements and relationship management. I bring a big-picture approach to optimizing organizational workflows and enabling teams to perform more effectively. Having worked extensively in international environments, I excel at building strong cross-functional relationships and collaborating with stakeholders to identify inefficiencies, implement new tools, and enhance daily operations. I’m passionate about simplifying workflows, automating processes, supporting teams through change, and helping businesses run more smoothly behind the scenes.

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