Nicoleta Ciobanu
Customer Care Specialist i at Suvoda
Based in Bucharest, Romania
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Seniority
Staff
Department
Customer/Client Service
Location
Bucharest
Industry
Software Development
Company size
1.2K
Contact information
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n•••••••@suvoda.com
Phone
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Background
About Nicoleta Ciobanu
As a Quality Specialist at Stefanini EMEA, I leverage my 12 years of IT experience and Dell hardware expertise to ensure the highest standards of customer satisfaction and technical support for various IT projects. I provide bilingual assistance in English and Spanish to clients across different industries and regions, ranging from healthcare to finance. My core competencies include Dell hardware troubleshooting and repair, account administration and configuration, phone synchronization, and clinical support. I also possess strong communication, empathy, and adaptability skills, which enable me to deliver effective and personalized solutions to diverse customer needs and challenges. My goal is to continuously improve my knowledge and performance, and contribute to the success and growth of Stefanini EMEA and its clients.
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