Nidubrolu Ashok Kumar

Background

About Nidubrolu Ashok Kumar

As a App & Ops support Engineer providing technical assistance to internal and external Clients.Having Good experience and knowledge in end to end application troubleshooting.Good experience in Ediscovery applications like Relativity, RelativityOne,Viewpoint, Omnix,SQl server management studies, Citrix workspaces. Good experience in ticketing tools like Jira, BMC REMEDY, Servicenow. Performing Separation task, Decommissioning databases, disabled or enabled user application accounts as requested.Installing application moduels to respective workspaces.Having good experience and knowledge in end to end application troubleshooting. Good experience in IAM and User access management, Creating user in various account such as Ad, Citrix AD and application and also Third-party applications.Having good experience and knowledge in Microsoft Azure ADs, verifying users and adding users to requested Roles,groups and security groups as well.Providing access to user Dashboards, Tabs and modules in application workspaces as requested.Performing application maintenence task at scheduled time to verify the work flow status of internal applications.