Nigel Dixon

Background

About Nigel Dixon

A Senior Manager, get to to grips with risks, requirements and opportunities to deliver effective solutions, Security cleared - self-motivated, conscientious and adaptable, focused on delivery, managing new and existing services and Transforming/Transitioning services, understanding commercial and contractual aspects. Quickly Understands customer issues implementing remedial actions plans. Work as a team and lead others in achieving business goals, maintaining a consistently high level of customer focus and productivity. A proven record of Project Delivery and supporting end to end complex services on shore and off shore, identifying new opportunities to support the customer and increase revenue. Establish and nurture relationships, internal and external, working seamlessly building lasting partnership. Skills • Security Cleared and CRB (Criminal Record Bureau) • Personal style promoting openness and respect building and maintaining relationships. • Customer and Third Party Service Management. • Negotiation skills/Analytical/Investigative/Problem Solving/Facilitating skills. • Project Management - Process Improvement. • Communication skills both verbal and written. • Understands commercial impact and identify opportunities to increase revenue. • Change Management. • Knowledge of both voice and data networks (VOIP). • ITIL Management and Prince II