Nigel Freemantle
Global Service Design & Transition Practice Manager at Specsavers
Based in Andover, United Kingdom
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Seniority
Manager
Department
Other
Location
Andover
Industry
Retail
Company size
27K
Contact information
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n•••••••@join.specsavers.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Nigel Freemantle
Senior IT Professional with over 25 years’ experience of ITIL operational support & delivery. Proven experience in operational service improvements, programme management & strategic solutioning at Board Level. Extensive experience of operational outsourcing and managed services delivery encompassing large scale multi-million pound initiatives and service offerings. Recent experience of strategically designing B2B/B2C target operating models and managing the transitioning of the solution into operational readiness. Active involvement with ITIL aligned services & processes associated with the Internet of Things (IoT), M2M Services & WiFi technologies. Having led a varied career working across retail, telecommunications and financial services in both contract and permanent roles. Confident in leading and inspiring teams of up to 50 FTE's and proactively identifying new opportunities to affect change and drive commercial impact.
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