Nik Lee

Background

About Nik Lee

HOW I MAKE A DIFFERENCE As an innovative and resourceful Customer Service Professional and Team Leader, I deliver long-term value to organizations through the development of people, processes, and internal systems. I drive success by leading efficient and productive teams and by forming and skillfully implementing strategies. I manage business transformation, drive efficiencies, and eliminate waste to set the stage for sustainable success. ⏹ WHERE I’VE SPENT MY CAREER I have a long history as a Client Service Leader with consumer product goods companies that produce market-dominating brands. My record will attest to turnaround successes and major impacts on bottom-line gains. Through tenacity and focus, I enhance revenue, develop top talent, streamline operations, build strategic partnerships, and catalyze customer loyalty. ⏹ MY LEADERSHIP STYLE I am a dedicated and loyal People Leader, with great personal integrity guiding me to make the right decisions that support best-in-class customer service. I solve issues with a hands-on, calm approach while adhering to high standards. With a great focus on team development, I bolster productivity and eliminate barriers to success. The key to my achievements is centered on optimizing and integrating the capabilities of people, systems, and processes. ⏹ WHY DO PEOPLE LIKE DOING BUSINESS WITH ME? I’ve earned a reputation as the “go-to” guy. As a respected team player, I can knock on and open many doors to get the job done. And I don’t do it alone. I’m highly effective at identifying and developing talent to deliver long-term value. ⏹ WHAT I LIKE TO DO WHEN I’M “OFF THE CLOCK” At the end of the workweek, I take the time to indulge in some of my passions. The areas of interest for me are Non-Profits, Fitness, Sports (especially Golf), Travel, Education, and Food & Beverages. I’m open to pursuing one or some of those in my “next act.” ⏹ MY TOP TEN COMPETENCIES Client Relations Profit and Loss (P&L) Management Operations Management Performance Management Communications Risk Management Negotiations and Agreements Recruiting and Talent Management Team Building Market Knowledge ⏹ NATURAL TRAITs Imaginative, Collaborative, Sociable, Trustworthy, Resourceful, Cost-Conscious, Team Player, Reliable Connect with me via LinkedIn or email me at niklee31@gmail.com