Niketh Gopal
Major Incident Manager at Cognizant
Based in Bengaluru, India
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Seniority
Manager
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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n•••••••@cognizant.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Niketh Gopal
Dedicated and results-driven Major Incident Manager with 3 years of experience in managing and resolving critical and major incidents. Proven ability to present technical information effectively to both technical and non-technical audiences. Strong adherence to ITIL Service Management industry standards with excellent communication skills, capable of reporting and documenting incident events to executive levels. Adept at collaborating with business units and management to analyse, escalate, and report security incidents, ensuring swift resolution and continuous service improvement
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