Verified recordBiotechnology Research

Nikhil Pankantiwar

Information Technology Client Services Manager at Cepheid

Based in Canada

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Seniority

Manager

Department

Information Technology

Location

Canada

Industry

Biotechnology Research

Company size

4.7K

Contact information

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Email

1 credit

n•••••••@cepheid.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Nikhil Pankantiwar

At Cepheid, my mission is to streamline IT processes and elevate client satisfaction by leveraging my expertise in IT support and knowledge management. My role encompasses a breadth of responsibilities, from maintaining a comprehensive knowledge base for stakeholders to procuring and managing IT assets, ensuring incident resolution is both swift and efficient. With a proven track record, I honed my skills in overseeing critical applications & IT operations, delivering robust support across various platforms. The competencies I bring are a testament to the collaborative efforts with cross-functional teams to enhance service delivery and the strategic initiatives undertaken to improve operational efficiencies.

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