Nikhil Tembhare

Background

About Nikhil Tembhare

Nikhil Tembhare, a Mumbai-based professional at FlexiLoans Pvt Ltd, is an IT Support Engineer with over two years of experience. He uniquely blends full-stack development (MERN, Flutter, TypeScript, Deno) with creative design skills (video editing, graphics, brand identity). His technical expertise, rooted in a BCA and a PG Diploma in Information Security, includes scalable backend architecture, API development, WebSockets, and Linux, all underpinned by a strong focus on security and ethical hacking principles. Beyond code, he excels in crafting visual identities and digital content. Nikhil is passionate about innovation and open to collaboration.Email: niktem20@gmail.comGitHub: https://github.com/nikhiltembhareaiBlog: https://njdesignprogrammer.blogspot.com/ IT Support & Cybersecurity Specialist | Technical Core CompetenciesMy expertise is rooted in efficiently identifying and resolving technical issues, combining deep technical knowledge with strong user communication and a focus on security.🧠 Core Technical ProficiencyI possess comprehensive knowledge across critical IT infrastructure:* Operating Systems: Proficient in Windows, macOS, and Linux.* Applications: Expertly support productivity suites like Microsoft Office and Google Workspace.* Networking: Solid understanding of protocols including TCP/IP, DNS, and VPNs. Troubleshooting & Security ToolsI utilize a systematic approach to diagnosis, leveraging industry-standard tools for maximum efficiency and security:* Troubleshooting:* Software Diagnostics: Experienced with advanced tools like Wireshark and PingPlotter, alongside supporting Antivirus software (e.g, Norton, McAfee).* Hardware: Competent in configuring BIOS/UEFI settings and managing system components via Device Manager.* Networking Basics: Proficient with essential connectivity tools: Wireshark, Ping, Traceroute, and managing VPN clients (e.g, OpenVPN, NordVPN).* Security Awareness: Implement robust defensive measures using Firewalls (e.g, Windows Defender, pfSense), Antivirus software, and Encryption tools (e.g, BitLocker, VeraCrypt).🤝 Communication & Customer FocusMy technical skills are reinforced by strong soft skills crucial for user-facing roles:* Communication: Ability to clearly explain technical problems and solutions to non-technical users.* Customer Service: Dedicated to providing patient and helpful support, ensuring high user satisfaction and efficient resolution of issues.