Nikitha Arnis
Quality Assurance Specialist at Sirclo
Based in Kota Tangerang Selatan, Indonesia
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Seniority
Staff
Department
Other
Location
Kota Tangerang Selatan
Industry
IT Services and IT Consulting
Company size
1K
Contact information
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n•••••••@sirclo.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Nikitha Arnis
Supervisor Customer Service - SIRCLO November 2023 - present - Manage agent productivity reports for each brand - Supervise team implementation of customer service processes - Conduct weekly alignment meetings for team guidance - Coordinating with operations and logistics for smooth delivery - Provide training for new joiners and regular agents- Monitoring Customer Service Quality and Team Productivity.
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