Nikky Sen
Business Analyst Agile Practitioner Supply Chain and Customer Management Expert at Persistent Systems
Based in India
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Seniority
Other
Department
Other
Location
India
Industry
IT Services and IT Consulting
Company size
28K
Contact information
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n•••••••@persistent.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Nikky Sen
Certified Business Analyst with 7.10+ years of experience across IT services and banking operations, including 2.8+ years in Business Analysis. I specialize in translating complex business needs into functional requirements, leading Agile projects, and collaborating with cross-functional teams to deliver customer-centric solutions. At Persistent Systems, I serve as the Lead BA for a Dell customer platform, managing change requests, stakeholder alignment, user stories, and deployments. My previous roles in ICICI, Axis, and HDFC Banks have given me deep domain experience in retail banking, customer onboarding, relationship management, and payments. Core Competencies: Requirement Elicitation & Documentation (BRD, FRD, SRS) Agile/Scrum Framework, User Story Grooming Stakeholder Communication & Collaboration Payments, Retail Banking, Account Opening, CASA Gap Analysis, Process Modelling (BPMN, UML) Tools: JIRA, Confluence, Visio, ServiceNow I’m passionate about bridging business goals and technical solutions with clarity, precision, and impact. Currently seeking opportunities in dynamic, collaborative environments where I can continue to drive business transformation and operational excellence. Let’s connect if you're hiring for a BA role or looking to collaborate!
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