Nikolay Ivanov
Workforce Management Lead at Baton Transport A S
Based in Bulgaria
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Seniority
Manager
Department
Human Resources
Location
Bulgaria
Industry
Transportation/Trucking/Railroad
Company size
179
Contact information
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n•••••••@batontransport.com
Phone
5 credits+359 ••• •••• ••••
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Background
About Nikolay Ivanov
Strategic Head of Workforce Management with a track record of architecting global WFM operations for scalability. Expert in aligning capacity planning with financial goals and driving process optimization across Sales and Service teams. Proven ability to partner with senior leadership to design organizational structures that support business growth. Specialized in forecasting, real-time management, and risk mitigation to ensure service level commitments are met.Leveraging Six Sigma Green Belt methodologies to identify and implement automation opportunities and innovative WFM technologies. Focused on boosting productivity and employee satisfaction through data-driven operational excellence.
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