Nilay Kumar

Background

About Nilay Kumar

I am a Business Analyst with 7+ years of experience in healthcare IT, software systems, vendor coordination, requirement engineering, and data-driven analysis. I specialize in transforming business needs into scalable, efficient, and compliant solutions that enhance operational performance.Throughout my roles at Sarjen System, Hi Tech Informatics, Sarjen Systems, ICT Health Care, and Zydus Hospitals, I have led business analysis, system validation, CRM implementation, HIMS rollouts, and multiple cross-functional projects across hospitals and CRO environments. My work has delivered: 90% improvement in operational efficiency through workflow optimization 20% faster customer onboarding with CRM implementation Successful execution of BRD, FRD, URS, FS, SRS, IQ, OQ, PQ, and UAT processes Smooth vendor communication & requirement alignment across multi-site projects Data insights using SQL, MySQL, Power BI to support leadership decisionsI am skilled at collaborating with stakeholders, facilitating workshops, performing gap analysis, and ensuring project delivery within timelines and regulatory frameworks (21 CFR Part 11, GCP, Quality Management Systems).Core Expertise:• Business Analysis & Vendor Management• Requirement Gathering & Documentation• Healthcare IT (HIMS, LIS, RIS, CRM)• Agile/Scrum, UAT, SDLC• SQL, MySQL, Power BI• Software/Systems Validation• Process Optimization & Root Cause AnalysisI am currently seeking opportunities as a Business Analyst, Vendor Business Analyst, Healthcare IT Analyst, or System Analyst where I can contribute to process improvement, digital transformation, and data-driven decision-making.If my experience aligns with your requirements, I would be happy to connect.