Nilesh Phalke
Lead IT Support Engineer at Wolters Kluwer
Based in Pune Division, India
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Seniority
Manager
Department
Information Technology
Location
Pune Division
Industry
Software Development
Company size
22K
Contact information
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n•••••••@wolterskluwer.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Nilesh Phalke
Experienced IT professional with 10+ years in incident, request, and change management, technical support, analytics, and project leadership.Certified in PMP, AWS Solution Architect, ITIL V3, and HCL Engineering. Advanced skills in Power BI, Excel (dashboards, formulas, VBA, Power Query), SCCM, Active Directory, and process optimization.Consistently recognized for delivering business-focused solutions, optimizing processes, and driving measurable improvements in service delivery.Recipient of multiple awards, including Employee of the Year, Star Performance, and CEO Excellence, for outstanding contributions and leadership.Committed to continuous professional development, with recent certifications in advanced Excel, data analytics, and interpersonal communication.
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