Nils Riske

Background

About Nils Riske

Professional advisor with an extensive experience in CX, Analysis & Marketing For more than 20 years I been striving to put the customers first to increase sales and extend the buying lifecycle. I have a strong commercial knowledge with a clear focus of creating excellent customer experiences. My competences includes: Deep knowledge of building and implementing a digital CX & Brand measurement framework. Solid hands-on knowledge of designing market studies and satisfaction surveys to build engagement throughout the customer journey. Highly skilled in digital/offline marketing disciplines - from developing strategies and plans to executing campaigns and programs. Certified in several B2B sales methods used to Selling consulting services & SaaS solution. Management of teams & groups creating consensus towards mutual objectives. Many years of experience with structured project management in all deliveries on a global scale. Highly skilled in stakeholder management and creating relationships at all organisational levels. Companies I have helped creating excellent customer experience Companies that have benefited from my knowledge and made their customer experience more value-adding include e.g: Ramboll Group, Realdania, PensionDanmark, Dansk Standard, Ib Andresen Industri, PostNord, Lån & Spar Bank, Telia, FDM, Tech Data, Microsoft and Schneider Electric. Volunteering – creating excellent user experience for students I am volunteering among others as chairman of the board of Byens Skole - a private school with 460 students. Here I use my competences to create a strong framework for learning and teaching and at the same time secure a solid basic to attract new students.