Nimisha Kumar
Manager- Operations & Learning at The Nudge Institute
Based in New Delhi, India
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Seniority
Manager
Department
Other
Location
New Delhi
Industry
Non-profit Organizations
Company size
662
Contact information
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n•••••••@thenudge.org
Phone
5 credits+91 ••• •••• ••••
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Background
About Nimisha Kumar
Customer experience & skill development specialist with over 19 years of cross-industry experience. Recognized for formulating and executing creative strategies with a focus on teamwork, analytics, CRM strategies. Approaches tasks in an analytical and methodical manner with a quest to deliver best-in-class service. Key skills: • Contact Centre Operations Management • Project Management • Vendor Management • IVR Management • Collaborative Leadership • Customer Interaction Management • NPS and C Sat Focus
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