Nimisha Mehta

Background

About Nimisha Mehta

Results-driven Cloud Operations Manager with extensive experience managing enterprise cloud infrastructure and 24×7 operations for global clients in the pharmaceutical domain. Currently leading cloud operations at HCLTech, supporting mission-critical environments across Microsoft Azure and Amazon Web Services (AWS).Experienced in ensuring high availability, operational stability, and service reliability for cloud platforms while managing incidents, changes, infrastructure provisioning, and operational governance across complex enterprise environments.Proven ability to lead cloud operations teams, drive operational excellence, and ensure compliance with enterprise standards while supporting highly regulated industries such as pharmaceuticals.Key expertise includes:• 24×7 Cloud Operations Management• Microsoft Azure & AWS Cloud Infrastructure• Incident, Problem, and Change Management (ITIL)• Cloud Infrastructure Provisioning & Lifecycle Management• Monitoring, Alerting, and Service Reliability• Production Support & Major Incident Management• Capacity Planning & Performance Optimization• Security, Compliance & Patch Management• Automation & Operational Efficiency• Stakeholder and Client Management• SLA / KPI / Service Governance• Disaster Recovery & Business Continuity PlanningStrong experience working in highly regulated pharmaceutical environments, ensuring cloud platforms remain secure, compliant, and resilient while enabling business-critical applications.