Niraj Dhakal
Information Technology Support Analyst at Waverley College
Based in Melbourne, Australia
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Seniority
Staff
Department
Information Technology
Location
Melbourne
Industry
Education Administration Programs
Company size
185
Contact information
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n•••••••@waverley.nsw.edu.au
Phone
5 credits+61 ••• •••• ••••
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Background
About Niraj Dhakal
Experienced IT Helpdesk Support Engineer with more than 2 years of professional experience solving computer issues, MFD issues, internet issues with face to face and remote support. Leverages technical expertise on system administration through ticketing system and provide user support in user induction and exit process. Extensive experience monitoring, tracking and evaluating global IT infrastructure incidents. I am continually improving and shaping myself to achieve excellence in the field where I work, so I am always opting e-learning forums to diversify my background and amplify my knowledge on my role. My great strength is my ability to take on and complete multiple tasks whilst under pressure. With my excellent interpersonal skills and ability to create good relationship at all levels of the organisation structure, I have an enjoyable and great track record in guiding teams with operation, compliance, and competitive and creative policies.
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