Nirali Shah
Salesforce Consultant & Business Analyst at Finacplus
Based in Hyderabad, India
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Seniority
Other
Department
Other
Location
Hyderabad
Industry
Outsourcing and Offshoring Consulting
Company size
539
Contact information
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n•••••••@finacplus.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Nirali Shah
Salesforce Administrator and Business Systems Analyst with 4+ years of specialized experience in CRM implementation and optimization. I bridge the gap between business needs and technical solutions to deliver measurable improvements in operational efficiency. Throughout my career, I've successfully-Led requirements gathering and documentation processes resulting in clear BRDs/FRDs-Designed and deployed automation solutions that reduced manual work by up to 45%-Configured comprehensive security architectures aligning with business needs-Managed end-to-end data migration projects with exceptional accuracy-Collaborated with development teams on custom solutions and integrations. My technical toolkit includes the full Salesforce ecosystem (Sales Cloud, Service Cloud, Lightning Experience), along with expertise in requirements analysis, process optimization, and data management. I'm a certified Salesforce Administrator (ADM 201) and Salesforce Ranger with 50+ badges, currently pursuing my Business Analyst certification. I'm passionate about transforming business challenges into opportunities through thoughtful CRM implementation and optimization.
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