Nirlap Vora

Background

About Nirlap Vora

- Customer Success India ASEAN South Korea - 2023 CEO Award of Excellence Winner - 2022 Team Excellence Award - Customer Success - 2021 Customer Advisory Leadership Award - Management Team: Leading SAS’ Customer Advisory (AI ML IoT Cloud CI Architecture) & Customer Success functions - Believer of creating winning teams that is motivated and energized resulting in increased last mile excellence - Willing to challenge the status quo and push my organization to up the bar YoY. Never settled for mediocrity and constantly pushed the team members to be agile and current based on market dynamics. - Thrive in high pressure situations constantly willing to go the extra mile beyond the scope my responsibilities to deliver on desired organizational outcomes. - Extremely adaptable and versatile leveraging the right blend of sales & technology acumen. - Curious learner of emerging trends and disruptive technologies that can help evolve the customer analytics lifecycle - Strategize with sales management team and provide functional solution leadership for sales opportunities - Built Partner readiness program – virtual task force of partner resources for go-to-market and expansion - Drove outstanding inter and intra team collaboration that rallied the larger organization to derive desired customer outcomes. - Advisory to Sales Management in all aspects of customer relationship management - Assisted and identified key accounts emerging technologies and initiative areas (SAS Cloud CI360 Modernization AL/ML etc) to determine strategies that maximize SAS revenue - Keynote Speaker at various prestigious university events (NMIMS GIM VESIM) and SAS Events