Verified recordIT Services and IT Consulting

Nisha Shaw

Associate Consultant at Itc Infotech

Based in Kolkata, India

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Seniority

Staff

Department

Information Technology

Location

Kolkata

Industry

IT Services and IT Consulting

Company size

20K

Contact information

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n•••••••@itcinfotech.com

Phone

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+91 ••• •••• ••••

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Background

About Nisha Shaw

Designed and implemented customer-centric solutions using Siebel CRM, tailored to meetclient needs and objectives. Developed interactive dashboards and reports in Power BI tovisualize key customer data, track performance metrics, and provide actionable insights fordecision-making. Utilized Power BI's data modeling and visualization capabilities to enhancedata-driven strategies and improve client satisfaction. Conducted exploratory data analysis(EDA) monthly as required by business stakeholders on collected data.Managed the website infrastructure for a chain of over 75 ITC hotels. Implemented SQL-based data management solutions by designing and optimizing database schemas, writingcomplex queries, stored procedures, and triggers to handle user data, booking transactions,and dining reservations, ensuring efficient and secure data processing

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