Nishanth Av

Background

About Nishanth Av

A critical-thinking Cloud Engineer with over 2 years of experience, specializing in DevOps cloud automation and data analysis. I possess a prolific track record of driving backend development and ensuring seamless performance of production servers. My expertise extends to managing all aspects of the software configuration management process, including code compilation, packaging, and deployment in cloud infrastructure, alongside robust DevOps automation. I've recently enhanced my skill set by attaining certification badges in Serverless and Amazon EKS, further solidifying my expertise in modern cloud architectures. In my current role as an AssociateCloud Infrastructure & DevOps Technical Engineer at New Relic One Pvt Ltd, I am pivotal in troubleshooting agent issues, enabling log forwarding, and advising customers on setup and integration. My technical acumen in network tracing, FluentBit,Lamda,Prometheus,cloud integration (AWS, Azure, GCP), and Kubernetes is instrumental in providing effective customer support and satisfaction. I've consistently delivered high-quality technical support as part of the GTSE team, diagnosing and resolving issues with the New Relic Infrastructure agent, assisting with Kubernetes setup, and configuring metric streams and API pulls to gather performance data. My previous experience includes a Software Engineer role at Diagnokare Technologies, where I leveraged Agile methodologies to achieve an average of 95% on-time project delivery and reduced post-release bugs by 75% through code reviews and testing. As an Application Developer at Innovatily Pvt Ltd, I contributed to the development of robust software solutions, conducted thorough testing and debugging of applications, and provided Level 2 technical support. I am proficient in AWS Cloud Data Analysis, Software Development & Deployment, Project Automation & Integration, and have hands-on experience with technologies like Selenium, NewRelic, GitHub, and Microsoft Azure. My technical toolkit includes Python, HTML/CSS, Windows, Linux, Eclipse, JSON, Nginx, Apache, Docker, Kubernetes, and various SaaS Web Frameworks. I am also certified as an AWS Certified Architect (Training), Oracle Certified Cloud Infrastructure Associate Foundations (OCIA), and IBM Certified for Data Science. I am passionate about leveraging cloud technologies and automation to build efficient, scalable, and reliable solutions, always aiming to contribute to customer success and drive innovation.