Nishith Anshu

Background

About Nishith Anshu

Overall 15+ years of experience in IT Industry in Service Management department (Incident / Problem / Change / SR / SLM / SACM)/ Project Management / PMO department - Ability to work in a multicultural environment and interact with International clients- Good knowledge of SDLC, Agile, Scrum, Project Management Tools and Operations- Strong background in Project Management, Delivery & Operations, ITIL process Management - Demonstrated project management skills & leading initiatives and best practices in various complex & turnkey projects - Experience in interfacing with clients, vendor teams & Top Management to identify key process & design opportunities, Service Improvement Plans and to discuss Post Implementation Review. Overall Major Achievements- Leading Service Management Team and governing project since inception - Set up Configuration Management team within Service Management umbrella- Formed central MIS team and delivered daily / weekly and quarterly reports- Integral part in establishing Project Management Office (PMO) governance- As Business Analyst handled 14 projects in 2 Years, right from Requirement gathering to Project Management to UAT and closure- Part of core team in previous startup company, wore multiple hats while setting up departments.