Verified recordFinancial Services

Nitin Banik

Senior Vice President at Citi

Based in Singapore, Singapore

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Seniority

Vp

Department

General Business & Management

Location

Singapore

Industry

Financial Services

Company size

190K

Contact information

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Email

1 credit

n•••••••@citigroup.com

Phone

5 credits

+65 ••• •••• ••••

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Background

About Nitin Banik

As a Senior Vice President and Technology Delivery Leader with over 19 years of experience, I specialise in driving complex digital transformations within the private banking sector. My focus is on modernizing technology to create seamless, high-touch experiences for high-net-worth (HNW) clients and the bankers who serve them. I've built my career on leading strategic initiatives that successfully bridge legacy systems with modern, agile architectures. This means skilfully tackling complex challenges, from untangling monolithic codebases to re-architecting critical business logic, all while minimizing disruption. I have extensive experience managing the full software development lifecycle, from multi-year planning to successful execution, utilising both Waterfall and Agile (Scrum) methodologies. A core part of my expertise is in designing and building scalable, event-driven architecture, which has been crucial in revitalising core business functions. Currently, I lead a multi-year global initiative at Citi Wealth focused on fundamentally reshaping the client onboarding experience. And my relocation to Singapore strategically enhanced this role, allowing me to build robust relationships with regional Business and Operations teams and ensure our application's design precisely meets the unique needs of the Asia-Pacific market. By managing multiple Scrum teams across various locations and fostering a culture of innovation by enabling tools like CoPilot for enhanced developer efficiency, I am delivering a simplified and intuitive client UI, an optimised banker workflow, and an automated orchestration engine. This work has delivered substantial financial impact, accelerating account opening times by over 60% and cutting operational costs through automation. The result is a direct and measurable uplift in client and banker satisfaction. Ultimately, I believe technology should be a key enabler for growth and a market differentiator. I'm always open to connecting with other leaders who are passionate about solving complex business challenges with technology.

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