Nitin Solanki

Background

About Nitin Solanki

Result-driven professional with 11+ Years, of rich knowledge and exposure in Networking, NOC, Application Support and DC Operations with IT industry. Working as Associate Manager (Application Support) in Kellton Tech Solutions Ltd. Strong organizational skills, attention to details, and the ability to effectively prioritize tasks in a high-pressure environment Strong focus on continuous quality improvement and decision-making ability Very strong organization and planning skills with the ability to multi-task and deliver quality and accurate under tight time scales Strong quantitative, analytical, and conceptual thinking skills and an attention to detail ITIL V3 Foundation and an excellent knowledge of Service Management (Incident, Event, Problem, and Change Management) Working knowledge of operational support escalation – Incident and Major Incident Management Strong analytical, problem solving and decision-making skills Knowledge and experience with Microsoft Office products including Outlook, Word, Excel, PowerPoint and Visio Ability to prioritize tasks and apply time management principles Qualitative experience in the domain of Network Operations; Network Tools like Service IT, NNM & Dashboard; Fine Tuning and Planning of Customer Networks for Disaster Recovery and Business Continuity. Well versed with Routing, Switching protocols like OSPF, EIGRP, VLAN, VTP. Insightful knowledge in network planning & implementation (LAN, WAN), site commissioning, maintenance of hardware Experience in configuration of networking devices, and customer support for systems and software up-gradation. Adroit in coordinating with different vendor and leased line provider to get the things done at the right time. An effective communicator with strong team management, analytical and problem-solving skills. Experience of working in cross-cultural and multi-lingual environment.