Nitya Shah

Background

About Nitya Shah

Over 4 years of experience in project management, technical support, and cross-functional team leadership, with a proven track record of deploying innovative solutions and maintaining operational efficiency across diverse industries, including robotics, disinfection technology, and digital feedback systems. • Proven experience managing and leading technical support teams of up to 50 people. • Implemented SAP/ERP system to streamline project management processes, resulting in a 90% increase in efficiency and improved project tracking • Create and execute plans aimed at enhancing customer satisfaction while efficiently and professionally addressing escalated customer concerns. • Exceptional proficiency in both verbal and written communication. Capable of effectively communicating technical information to individuals who may not possess a technical background. • Demonstrated expertise in coordinating and managing technical projects, consistently achieving timely • project completion within budgetary constraints. Implementation of best practices for effective project planning and execution. • Experience working with MS Office (Word, Excel, PowerPoint)